Terms of service
Terms of Service
These Terms of Service govern your use of OrnellaHaven.com and your purchase of products from Ornella Haven. Ornella Haven is operated by TANK TOP TAP LLC.
By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms.
Eligibility
You must be legally capable of entering into a binding agreement in your jurisdiction. You may not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
Website Use
You agree not to:
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Violate applicable laws or third-party rights;
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Submit false, misleading, or fraudulent information;
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Interfere with website security or operation;
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Introduce malware, harmful code, or automated scraping tools;
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Attempt unauthorized access to accounts, systems, or data; or
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Copy or commercially exploit website content without permission.
We may suspend or terminate access for conduct that violates these Terms.
Product Information
We make reasonable efforts to display product descriptions, measurements, materials, colors, availability, and images accurately.
Colors and textures may appear differently depending on lighting, screen settings, manufacturing processes, or natural material variation. Minor differences that do not materially affect function may not constitute defects.
Product-specific contents, dimensions, materials, care instructions, and included accessories are stated on the applicable product page.
Prices and Availability
Prices are displayed in U.S. dollars unless otherwise stated.
We may change prices, promotions, product descriptions, or availability without notice. A product placed in a shopping cart is not reserved.
If a product is unavailable or contains a material pricing or description error, we may cancel the affected order and issue a refund.
Orders
Submitting an order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily constitute acceptance.
We may reject or cancel an order due to:
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Product unavailability;
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Pricing or description errors;
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Suspected fraud or unauthorized payment;
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Shipping restrictions;
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Inability to verify order information; or
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Violation of these Terms.
If payment has already been collected for a canceled order, we will issue a refund to the original payment method.
Payment
Payment must be completed using a method available at checkout. You represent that you are authorized to use the selected payment method.
Applicable taxes and complete order costs will be displayed at checkout before payment is completed.
Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy. Returns, exchanges, cancellations, and refunds are governed by our Refund and Return Policy. These policies form part of these Terms.
Intellectual Property
The Ornella Haven name, website design, text, graphics, photographs, logos, and other content are owned by or licensed to TANK TOP TAP LLC and are protected by applicable intellectual property laws.
No content may be reproduced, modified, distributed, sold, or commercially used without prior written permission.
Third-Party Services
Our website may rely on Shopify and other third-party providers. We are not responsible for third-party websites, services, content, or policies.
No Additional Product Warranty
Unless expressly stated on a product page, products do not include an additional voluntary warranty from Ornella Haven.
Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, Ornella Haven and TANK TOP TAP LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.
Our total liability relating to a product will not exceed the amount paid for that product, except where applicable law does not permit this limitation.
Indemnification
To the extent permitted by law, you agree to indemnify TANK TOP TAP LLC against claims, losses, or expenses arising from your unlawful misuse of the website or material violation of these Terms.
Severability
If any provision is found unenforceable, the remaining provisions will remain in effect.
No Waiver
Failure to enforce a provision does not waive our right to enforce it later.
Governing Law
These Terms are governed by the laws of the State of Missouri and applicable United States federal law, without regard to conflict-of-law principles.
Mandatory consumer protections applicable in your place of residence remain unaffected.
Changes
We may update these Terms by posting a revised version on the website. Continued use after publication constitutes acceptance of the revised Terms to the extent permitted by law.
Contact
Email: support@ornellahaven.com
Phone: +1 425-616-9257
Address: 714 S Howell Ave, West Plains, MO 65775-3750, United States